Web Design and Development Agency Services | Ottaway Digital

Web Design and Development

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What Do Our Clients Say?

Very professional organization that stays current on website marketing trends. In 30 years of being in business, this median is the only one that had produced results. Highly recommended!

Ken Morgan

Besco Water Treatment Inc.


Ottaway Digital has helped our company (Mooney Movers Inc) extraordinarily. They have given us sound advice and have built our website to help grow our business. Ottaway Digital also helps to optimize our website. We are very pleased with their services and look forward to a long-lasting relationship with them.

Kathy Baca

Mooney Movers Inc.


These guys are the REAL DEAL! They rebuilt my website and it went from an average website to looking super professional and modern. And the way they work with their customers and include them in all decisions made was beyond my expectations. The whole team is extremely knowledgeable in all things digital and SEO and the guys I worked with were always available, day and night, and would instantly take care of any issues I may have had. They took care of all my SEO needs and brought many customers to my website. Again they are the real deal! I highly recommend Ottaway digital for all your digital needs. Thank you guys!

Karim Benjamin

Owner of OMG Oils

Web Design and Development Agency Services

Web design and development is a widely used service that digital marketing agencies offer to help businesses establish a strong online presence. A well-designed website serves as a company’s digital storefront, providing potential customers and clients with essential information, simple navigation, and a seamless user experience. Digital marketing agencies focus on creating visually appealing, functional, and responsive websites that align with a business’s goals. These services often include user interface (UI) and user experience (UX) design, coding and development, search engine optimization (SEO), mobile optimization, and integration with third-party tools. A professionally developed website enhances credibility, improves engagement, and ultimately drives more conversions for businesses across various industries.

At Ottaway Digital, we specialize in designing and developing high-performance websites tailored to each company’s needs. Our approach prioritizes functionality, usability, and search engine visibility to ensure that businesses can effectively reach their target audience. From custom website designs and responsive layouts to SEO-driven content and lead-generation features, we create websites that not only look great but also drive real results. Whether you need a brand-new website or a complete redesign, our expert web developers and content experts deliver solutions that help businesses stay competitive in the digital landscape.

Web Design and Development Agency Services FAQ

Our Web Design and Development Services

  • Custom Website Design

    We create visually appealing, user-friendly websites that reflect your brand's identity and improve customer engagement.

  • SEO-Optimized Development

    At Ottaway Digital, we build our websites using the best-in-class SEO strategies with the intention of enhancing search rankings and driving organic traffic.

  • Mobile Responsive Design

    Every website we build is optimized for seamless performance across all devices, ensuring a superior user experience.

  • Ongoing Maintenance and Support

    We provide continuous updates, security enhancements, and technical support to keep your website running smoothly and efficiently.

What Industries Do Digital Marketing Agencies Work With for Web Design and Development?

Digital marketing agencies who offer website development and design services work witth a wide range of industries. Whether a company is a small local business or a multinational corporation, a well-designed website is essential for branding, customer engagement, and sales. Some of the industries that commonly seek professional web design services include:

  • E-commerce: Online stores require optimized, conversion-focused websites.
  • Healthcare: Medical practices, hospitals, and wellness brands need secure, user-friendly websites.
  • Technology: “Technology corporations need many websites to advertise and organize their services, so demand for web design services is high in the region,” says Brendan McErlaine from IBIS World.
  • Real Estate: Agents and property developers benefit from visually appealing, lead-generating websites.
  • Home Services: Movers and contractors rely on local SEO and mobile-friendly designs.

At Ottaway Digital, we offer industry-specific web design solutions that cater to various business needs. We serve an array of industries, including:

  • Moving and Storage Companies: Our websites are designed to help local and national moving providers generate more online visibility and convert potential leads into customers with strong calls to action and user-friendly interfaces.
  • Healthcare: We develop secure, HIPAA-compliant websites for medical practices and wellness brands.
  • E-commerce: Our custom e-commerce sites are optimized for conversions and seamless user experiences.
  • Professional Services: We create authoritative and functional websites for law firms, consultants, and financial services.

“Every industry has unique website needs, which is why we cater our web design solutions to best fit your business’s brand message and objectives,” explains our President, Bob Ottaway.

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What Are Digital Marketing Companies' Processes for Designing and Developing a Website from Start to Finish?

A structured web design process ensures that each project runs smoothly and meets client expectations. The general steps most digital marketing agencies follow include:

  1. Discovery & Strategy: Understanding client goals, target audience, and branding needs.
  2. Wireframing & Design: Creating initial layouts and visual concepts.
  3. Development & Coding: Turning designs into functional websites with proper coding.
  4. Content Integration: Adding text, images, and multimedia elements.
  5. Testing & Quality Assurance: Checking for errors, responsiveness, and performance issues. “Before launching a website, it’s also crucial to ensure that the client approves of how the staging site looks and functions,” notes Amy Rigby from Hubspot
  6. Launch & Optimization: Deploying the site and fine-tuning performance.
  7. Ongoing Support: Providing maintenance, updates, and technical assistance.

In regard to the process of designing and developing high-quality websites for our clients, we follow industry best practices, which include:

  • Conducting in-depth research to ensure your website best reflects your brand and services.
  • Developing user-friendly layouts that make it easy for users to engage with your website
  • Implement seamless navigation and quick-loading pages for a superior user experience.
  • Offer post-launch optimization and training to keep your website running efficiently.

“A well-designed website is more than just visuals—it’s about strategy, functionality, and ensuring every element works together to achieve business goals.” highlights our President, Bob Ottaway.

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How Do Digital Marketing Agencies Ensure That My Website Is Optimized for SEO and Performance?

A high-quality website is only effective if people can find it. “Staying ahead of emerging trends is essential for maintaining a fast, secure, and user-friendly website,” suggests Search Engine Journal. To ensure your business’s website reaches its targeted audience, digital marketing agencies prioritize search engine optimization (SEO) and performance, as these factors influence search rankings and overall user experience. Key optimization techniques include:

  • On-page SEO: Optimizing meta titles, descriptions, headers, and content.
  • Technical SEO: Improving site speed, mobile-friendliness, and structured data.
  • User Experience (UX) Optimization: Ensuring intuitive navigation and clear calls to action.
  • Security Enhancements: Implementing Secure Sockets Layers (SSL) certificates and secure hosting.

At Ottaway Digital, we implement SEO best practices into every aspect of our web development and design process, including:

  • Conducting in-depth keyword research to align your website with search intent.
  • Structuring pages to improve crawlability and indexation by search engines.
  • Optimizing images and scripts for fast-loading, high-performance websites.
  • Offering optional SEO updates to adapt to changing algorithms.

“As a digital marketing agency with two decades of SEO experience, we ensure every website we create is built to generate organic traffic and visibility,” says our President, Bob Ottaway.

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What Content Management Systems (CMS) or Platforms Do Digital Marketing Companies Work With?

Digital marketing agencies work with various CMS platforms based on client needs and project complexity. Popular options include:

  • WordPress: The most widely used CMS, “WordPress is traditionally used for its user-friendly interface and the large number of plugins that currently exist,” explains Growth Acceleration Partners in one Medium article. 
  • Shopify: A leading platform specifically for e-commerce businesses.
  • Webflow: Great for visually-driven, no-code website building.
  • Drupal: A powerful CMS for complex enterprise websites.
  • Custom HTML & CSS: Fully coded websites for unique branding and functionality.

At Ottaway Digital, we work primarily with WordPress due to its flexibility, SEO capabilities, and ease of use. However, we’re able to adapt to other content management systems (CMS) and build user-friendly online stores using WordPress’s plugin, WooCommerce. Our CMS solutions offer:

  • Easy-to-update content and blog management.
  • Secure and scalable options to grow your business.
  • Seamless integrations with third-party tools and services.

“We have extensive experience using CMS platforms such as WordPress,” reiterates our President, Bob Ottaway, “Designing each site based on what best suits each business and ensuring optimal flexibility, security, and scalability.”

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What Ongoing Support and Maintenance Services Do Digital Marketing Companies Offer After the Website Launch?

After a website is launched, ongoing support ensures it remains secure, updated, and functional. “An old, outdated website with incorrect information, broken links, or irrelevant content can turn visitors away, particularly if you have an online store as part of your website,” tells PennState Extensions. Digital Marketing agencies typically offer:

  • Security monitoring and updates to prevent vulnerabilities.
  • Performance optimization to maintain fast load times.
  • Bug fixes and troubleshooting to resolve technical issues.

Ottaway Digital offers tailored maintenance plans, as well as SEO solutions, to ensure your website stays secure and performs well. Our services include:

  • Regular security updates and malware scans.
  • Performance reports and site audits.
  • Dedicated support for any website-related issues.

“Our website support services ensure your site is running smoothly and continues to meet business goals,” assures our President, Bob Ottaway.

What Are Digital Marketing Companies' Pricing Structures for Web Design and Development Services?

According to Forbes Senior Staff Writer Liz Masoner, “The price for building a website all depends on what you want out of the website, how much you DIY and your extra costs for items such as payment processor fees, plugins and graphics.” Common pricing structures include:

  • Fixed-Price Packages: A set price for a predefined service.
  • Hourly Rates: Prices are based on the time spent on the project.
  • Monthly Retainers: Ongoing monthly payments for continuous support and updates.
  • Custom Quotes: Pricing tailored to specific business needs.

At Ottaway Digital, we offer flexible pricing to fit the needs of your business. Our pricing includes:

  • Transparent fixed-price packages for standard website builds.
  • Custom quotes for unique, feature-rich website designs.
  • Affordable maintenance plans for long-term website success.
  • SEO and digital marketing add-ons to enhance your online presence.

“Our transparent pricing options are designed to fit different business needs, whether it’s a one-time project or ongoing web development support,” emphasizes our President, Bob Ottaway. To receive a free consultation, contact us today by calling (248) 637-4600 or filling out our online contact form.

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Call Us at (248) 637-4600

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